Your questions answered
A smart jump rope is an advanced jump rope that can track your jumps, calories burned, workout time, and other fitness metrics. It connects to a mobile app to help you monitor your progress and achieve your fitness goals.
To connect your smart jump rope to the app, download the Xrop3 app from the App Store or Google Play, create an account, and follow the in-app instructions to pair your jump rope via Bluetooth.
Using a smart jump rope offers numerous benefits, including real-time feedback on your workout, the ability to set and track fitness goals, improved motivation, and detailed progress reports to help you stay on track.
We offer a 30-day return policy for all Xrop3 products. If you're not satisfied with your purchase, you can return it within 30 days of receipt for a full refund, provided the product is in its original condition and packaging. Please visit our Returns page for more details.
Yes, we offer international shipping to most countries. Shipping costs and delivery times vary depending on the destination. Please check our Shipping page for more information.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier's website. Additionally, you can log into your Xrop3 account to view your order status and tracking information.
To maintain and care for your smart jump rope, avoid exposing it to extreme temperatures, moisture, and direct sunlight. Clean the handles with a damp cloth and store the rope in a cool, dry place when not in use. Regularly check for wear and tear and replace parts as needed.